विवरण
This plugin has been closed as of मार्च 7, 2024 and is not available for download. This closure is temporary, pending a full review.
ब्लॉकस
यह प्लगइन 6 ब्लॉक प्रदान करता है।
- KBS Login
- KBS Tickets
- KBS Profile Editor
- KBS Search
- KBS Register
- KBS Submit
समीक्षाएं
सितम्बर 28, 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
अगस्त 22, 2023
1 जवाब
Very well thought out and easy to use. Haven't had a single tech issue with it, and I love how flexible it is. Great work!
दिसम्बर 29, 2022
1 जवाब
KB Support is the best WordPress plugin for support systems
अगस्त 18, 2021
1 जवाब
Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus!
मई 27, 2021
2 जवाब
Plugin good at first glance.
The main problem I have is that it isn't perfect for membership site, hopefully they can fix this.
If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn't link this "KB-Support customer" to WP user, instead creates a new "customer" in KB Support.
This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website.
I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn't link to the WP user.
फ़रवरी 3, 2021
1 जवाब
We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.
Such an easy plugin to use.
सहायक &डेवलपर्स
“KB Support – WordPress Help Desk and Knowledge Base” has been translated into 4 locales. Thank you to the translators for their contributions.
Translate “KB Support – WordPress Help Desk and Knowledge Base” into your language.
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