Looking for new ways to increase your sales, customer support quality and retention? Smart AI chatbots are here to help, and will understand all your users queries – even with typos, and in various languages.
Activechat.ai is a smart conversation design and chatbot platform, allowing you to design your own customer support or marketing bot with zero technical background.
This plugin connects your Activechat bot to your WordPress website and Woocomerce store. Just fill in your Activechat bot ID and your chatbot widget will appear in the right bottom corner of your website. You can choose native Activechat widget (no auth required) or Facebook widget (Facebook auth required from your users).
Integrated with your Woocomerce store your bot can display any product or category of products which is currently listed in your store, and send cart abandonment reminders.
Currently supported features:
*Google Sheets and Google Calendar integration
*Twillio integration for SMS
Chatbots are great to create more engagement and drive more sales:
*Connect your chatbot to answer customers questions
*Send order confirmations and tracking info
*Show related products and upsells
*Send promotional coupons and discounts
*Send cart reminders
Direct Messenger communication gets 5-10x more open rate and 10x-20x more click rate than traditional email – start utilizing this today with our simple integration system.
Plugin is sending distinct ref= parameters so that your chatbot can tell if the user is adding something to cart or doing checkout.
- Copy the plugin folder to /wp-content/plugins/ or you can use the automatic installation.
- Automatic installation is the easiest way, because WordPress handles the file transfer for you, and you do not need to leave your web browser. To install plugin automatically log in to your WordPress administrator, go to the Plug-ins menu, and click Add New. In the search box, type “Activechat” and click “Search for plug-ins”. Once you find the plugin, you can install it by simply clicking “Install Now”.
- Activate the plugin through the Plugins menu (click Activate).
- Go to “connection” tab in Activechat.ai plugin and enter your bot id. It’s done. You’re all setup.
You can track user activity by following variables:
cart_item_key : $_woo_cart_cart_item_key ,
order number: $_woo_order_id
When user is adding something to his/her shopping cart, your bot will react to this and chat with user based on specific skill that you design (example e-commerce skills included in our ‘WooCommerce bot template’.
How to connect tracking to your bot?
Simple way: create new Activechat.ai bot from “WooCommerce bot template” and use that bot ID in the plugin.
Advanced way (for those who want to customize conversations):
- Go to your app.activechat.ai and choose the bot which is connected to your WordPress website.
- Create two skills inside your bot – “add_to_cart” and “order_create”
- Use “add_to_cart” skill to perform actions when user is adding something to the shopping cart (check “WooCommerce bot template” for the example of cart abandonment feature)
- Use “order_create” skill to perform actions when user is completing his/her order
- Where do I get the chatbot?
You can create a simple chatbot for free in a couple of minutes with Activechat.ai platform. It will handle basic communication with your customers. Message firstname.lastname@example.org if you need more info or any help in setting this up.
- I cannot get the plugin to work!
(1) Check correct Bot ID
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Interested in development?
Add plugin in the folder.
Minor bugs were fixed
Track F.A.Q. was added to settings page
Added Activechat widget settings tab
Minor bugs were fixed
Tracking code were updated
Problem with “is_order_received_page” function was fixed
Minor CSS bugs were fixed
The version of CSS file was updated
-Minor bugs fixed
-Colour settings and FB widget settings were removed from the plugin.
-Now you can customize chat widgets settings from General page in app.activechat.ai
Fixed bug with “add_to_cart” event
Delay before loading scripts was deleted